FREQUENTLY ASKED QUESTIONS

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*Check-In and Check-Out Information

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Check-In Time: Check-in is available from 3 pm to 11 pm.

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Check-Out Time: Check-out is required by 11 am.

 

*Facilities and Services

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*Internet Access: Enjoy complimentary high-speed WiFi throughout your stay.

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*Airport Transfer Service: 

 

Airport pick-up and drop-off services are available. Please contact our team to confirm availability and fees.

 

*Key Collection:

Choose between assisted and self-check-in. Key collection guides will be provided upon booking.

 

*Security Deposit:

A security deposit is mandatory and varies based on the chosen apartment.

 

*Pet Policy:

Select from pet-free or pet-friendly apartments. Please specify your preference during booking.

 

*Amenities Provided:

 Clean towels and linen are provided for your comfort.

 

*Additional Information:

*Early Check-In:

If the apartment is vacated by the previous guest by 11 am, early check-in may be accommodated between 11 am and 3 pm, subject to cleaning.

 

*Late Check-In (After 11 pm):** A small late check-in fee is applicable. Kindly inform us in advance if you plan to check in after 11 pm.

 

*Late Check-Out:

Late check-outs depend on the cleaning schedule and the arrival of the next guest. Contact us in advance, and we will do our best to

assist you.

 

Experience a seamless and comfortable stay with Patient Housing, where your convenience is our priority.